As I tend to be quite outspoken when something is amiss at a shop or restaurant in ‘real’ life, I don’t like to talk about it on this blog for the most part (and since men are not a shop or a restaurant so they are excluded from this rule). Yesterday though something came up while I was shopping and now I do want to talk about it here and maybe just get an idea of how everyone else feels about it.
I am the first to admit that I am no green fairy. Yet ever since I got involved with Greenpop I am at least becoming more conscious of the environment and what could or shouldn’t be done to live a bit greener. I think after getting blisters on my hands and cracking my back by planting trees, I just get really irritated when I see paper being wasted. It seems to make my blisters and hurting back simply pointless. I have realized in the last couple of weeks that companies make it incredibly difficult for one to save paper. Take my Click’s Card for example: it comes with a little magazine every three months via mail. I have never ever opened the magazine, but just taken my reward points and tossed everything else. I eventually decided to call them and ask them to send me the points on their own. What did they tell me? That it wasn’t possible. How can that be and why would a company want to waste paper = money on me if I won’t make use of it? After a long back and forth and speaking to a manager, I am now able to get my points and updates via email. Thank you very much and why was that so difficult?
Two weeks later I found a big glossy magazine from Greeff Properities in my mailbox. It contained a mix of properties in the area and general lifestyle articles. I wondered whether they have done any research as to whether I am even interested or eligible to buy. Upon emailing them to ask (and complain … yes, yes, that’s me) they wrote that the system of dropping unsolicited magazines into people’s mailboxes apparently works well for them. Mh, great. And good for them, but the waste of paper, judging by the bin overflowing with Greeff broschures in our building, still irks me. Especially when combined with the line “People who don't wish to receive a hard copy often request an online version and provide their email addresses for this purpose”. Well, I wasn’t asked if I want to receive either version.
Yesterday I wanted to indulge my sweet tooth and as it comes out rarely I allowed myself a little tart and a macaroon (alcohol something, hazelnut something, funny name – to die for, get one now!) at Cassis. Before I continue let me say that I adore Cassis’ purple boxes. Over the years I have received and given many little birthday cakes in a purple box and I think they are perfect for a special occasion. I also love the fact that one isn’t being charged extra for them if such an occasion arises. Yesterday was different though. Please just put them both in a little paper bag. The sales girl puts the macaroon in a clear plastic bag. Um, or both in the plastic bag. She starts folding a little card board box and is about to put the tart in it. NOOO! Can you please just put them both in the plastic bag? At this point I get a blank stare from her and start to feel like a bitch as I obviously don’t let her do her job. She looks at me like I am a crazy person, but very slowly complies and I just wonder why that was so difficult. Am I not the customer who can decide how my overpriced treats are packed? Unlike her I know that I am so starved for something sweet, it will take me less time to eat tart and macaroon than it took her to wrap it all up. There is no time or reason to make it pretty and to waste a box on it. Considering that I am not paying for the box that should also be in Cassis’ own best interest? Non?
So all I want to know – is it just me being silly or are companies making it extremely difficult to save on paper and packing materials when it should be in their own best interest to do so to - read slowly – S-A-V-E M-O-N-E-Y??